Shipping policy
Shipping Policy
Rare Breed BX ships a mix of in-stock, limited-release, preorder, and made-to-order products. Because fulfillment timelines vary by product, please review the individual product page for any item-specific production or delivery information before placing your order.
In-Stock Orders
In-stock merchandise is processed and prepared for shipment as quickly as possible. Most in-stock orders are expected to ship within 14-21 business days after the order is placed.
During major releases, holidays, or periods of unusually high order volume, processing may take slightly longer.
Once your order ships, tracking information will be sent to the email address provided at checkout.
Preorders, Made-to-Order & Custom Products
Some Rare Breed BX products are produced specifically for the customer or as part of a limited production run.
These items may require additional production time before shipment. Depending on the product, production may take approximately 3–4 weeks.
When a product has a specific production timeline, preorder deadline, event delivery target, or other fulfillment requirement, the information listed on that product page takes precedence over the general timelines in this policy.
Orders containing both in-stock and made-to-order items may ship together once all items are ready or may be shipped separately at our discretion.
Shipping Rates
Available shipping methods and rates are displayed at checkout based on the delivery address, products ordered, and available shipping services.
Any promotional or free-shipping offers are subject to the terms stated at the time of purchase.
Estimated Delivery Dates
When available, estimated delivery dates may be displayed during checkout or through Shop. These dates are estimates based on processing information and carrier performance and are not guaranteed delivery dates unless expressly stated otherwise.
Once a package has been transferred to the shipping carrier, transit times may be affected by weather, carrier delays, holidays, service interruptions, or other circumstances outside of our control.
Tracking
Customers will receive tracking information once an order has shipped.
Please allow time for tracking information to update after a shipping label is created.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at Penny@RareBreedBX.com. We cannot guarantee that an address can be changed after an order has entered fulfillment or shipped.
Orders returned because of an incorrect or incomplete address may require an additional shipping charge before being resent.
Lost, Delayed or Delivered Packages
If your tracking information has not updated for an extended period or your package appears to be lost in transit, contact us at Penny@RareBreedBX.com and we will assist with reviewing the shipment.
If a carrier marks a package as delivered but you cannot locate it, please first check the delivery location, surrounding area, household members, building staff, and the carrier's tracking information.
Rare Breed BX is not responsible for packages that are lost or stolen after confirmed delivery by the carrier, but we will make reasonable efforts to assist customers with available carrier information or claims.
International Orders
When international shipping is available at checkout, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
International delivery times may vary due to customs processing and local carrier conditions.
Order-Specific Deadlines
Certain limited-edition, event, team, school, or custom products may include an order deadline or a targeted delivery window. Those terms will be stated directly on the applicable product page.
Placing an order after a stated deadline may affect whether delivery can occur before the associated event or requested date. Your existing site already uses this structure for event-specific products.
Questions
For questions regarding your order or shipment, contact: